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Facts & Questions

Because We The Fr3shest In The Zone

Frequently Asked Questions


QUESTION: How do I book a party?
ANSWER: Go to our "Packages" page, select your date/time and we’ll respond letting you know if it is available. A confirmation email will be sent, reserve your date/time by making a payment

QUESTION: Should I be concerned about safety?
ANSWER: FR3SH ZONE is fun and safe! No paintball no pain and no mess! We uses foam darts and all players are required to wear safety goggles. We will give safety instructions to guests prior to gameplay, and do a quick scan of the play area to reduce hazards. Due to the nature of the game (running, hiding, etc.) all guests must sign a waiver prior to participating in any Nerf/ Dodge Wars games. We want all your guests to be safe…and have FUN! Please  sign the waiver  online below.

QUESTION: What about inclement weather?
ANSWER: In the event of inclement weather we will make every effort to reschedule your party to a day with weather better suited to Nerf/Dodge Wars…or you can choose to move the party indoors if you have secured a venue that can support gameplay.

QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: Yes its $10 a player to add on. We provide Nerf guns that accommodates up to 20 plus but also if you want to bring your own gun you can just use our ammo. (FR3SH ZONE birthday parties are recommended for groups of 10 or more.)

QUESTION: Do I tip the Game Coach/Referee?
ANSWER: We to make sure that your group is making the most of our high-tech fun. He/she tutors inspire and entertain. Tipping for service is a great gesture and highly appreciated, but is not required.

QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online. Otherwise, your date and time are still open and available for booking by others. Please call to discuss your organization or situation and we can talk about options.

QUESTION: Are there any other fees that I may be responsible for?
ANSWER: All customers are responsible for any park permits, contracts, and parking fees that are required at the location of the event.  

QUESTION: What time will you be arriving?
ANSWER: We will arrive in plenty of time to be set up and start your party at the designated start time. Normally between 45 minutes - 1 hour ahead of the party start time.

REFUND/CANCELLATION

&

POLICies


A valid credit/debit card or company/cashiers check is required to guarantee and pay for your reservation. There will be a $50 cancellation fee for all parties or events canceled after payment is received. NO REFUND in the event of reservation being canceled within 14 days of your event. We will make every effort to postpone your event, without penalty; to another date should cancellation be necessary.

ADDITIONAL FEES: All customers are responsible for any park permits, contracts, and parking fees that are required at the location of the event.  

PRIVACY POLICY: FR3SH ZONE is committed to protecting your privacy. We use the information we collect on the site to make bookings as simple as possible and to enhance your overall experience. We do not sell, trade, or rent your personal information to others.

TIPS: We are there to make sure that your group is making the most of our high-tech fun. He/She tutors inspire and entertain. Tipping for good service is a great gesture, but not required.

TRAVEL SURCHARGE: Our primary service area is a 30-mile radius from 30349 (South Fulton, GA). 0 - 30 Miles, No Surcharge Assessed. We also service a "secondary" area outside our primary area but must add a fuel surcharge fee when we travel to secondary areas. 31-40 Miles $25 Travel Surcharge: 41-50 Miles $50 travel surcharge: 51-60 Miles $60 travel surcharge: 61-70 Miles $80 travel surcharge. More than 70 miles away? Contact us for additional information regarding services within secondary areas and surcharges.

INCLEMENT WEATHER: FR3SH ZONE is designed for all types of weather conditions. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your experience to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

SUPERVISED CHILDREN: FR3SH ZONE does require a parent or responsible adult to be present at the location or outside at all times. Guests ages 18 and under require a parent or guardian to be on the property and within contact of the game coach should a need to contact them arise.

PICTURES: While your party is in effect the Game Coach will be taking pictures of the party. You will then be able to view these pictures on FR3SH ZONE social media page and copy them to your files. This is a service we provide to our guests so they can be sure to capture their party.

WAIVER:
All participants must have a signed waiver prior to participation. Minors (under 18) must have the waiver signed by a parent or responsible guardian. The waiver can be signed online.

By submitting payment you agree to these terms.

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